ZeroStack is dedicated to providing world-class support to our customers 24 x 7 x 365. Our tiered customer support model is based on four levels of escalation. Initial response times and target resolution times can range from several business days to as little as 1 hour based on the level of the request.
ZeroStack has a wide variety of online support resources designed to answer the majority of our customers questions. Please feel free to browse our public knowledge base and contact ZeroStack support to access more customer content.